Frequently Asked Questions
How do I sign up for the training?
You must complete and submit a registration form.
How many hours of training must I attend?
In order to receive a certificate and start volunteering you must complete at least 15 of the total 18 hours offered during the training.
How soon after completing the training is one expected to start the volunteering?
Although we hope you’ll start volunteering as soon as possible, we understand the need to delay. You would need to speak with the Volunteer Coordinator at the Hospice you plan to volunteer for. They will be there on the last day of training for you to speak with and answer questions.
Is the hospice care all done in peoples' homes or in hospitals as well?
Hospice volunteering can be done in patient’s home, facilities such as assisted living, residential board and care or skilled nursing facility.
Is there a charge for the training?
No, the training is free of charge. However, we do gratefully accept donations to help with the materials and cost of the training. (link to donation button)
Can I miss a class and is there a way to do makeups?
Yes, you may miss a class, however you’ll need to complete at least 15 of the 18 hours. Makeup classes are done through our hospice organizations.
After I complete the volunteering training, what are the next steps?
After finishing the required hours of volunteer training, you will complete an application form and submit it to the hospice of your choice. Our Volunteer Coordinators will be available on the last day of training to take your application and answer any questions. Once you choose a hospice, they will schedule you for an interview and conduct background checks. You will also be required to do a TB test, flu shot and
Testimonials from Training
“So poignant, so healing, so safe and so real.”
“My life has already been changed, enriched and healed without ever having a client yet.”
“Everything was explained and articulated quite well. I am happy and proud to have gone through this training.”
“Definitely thought provoking.”
“Speaker presented a fantastic grasp of the issues blended with her experience in a very usable, reliable way.”
“I have been to many trainings and given many. This 3-day training exceeds 90% of trainings I’ve been to. The information, passion and presentation skills of the presenters was terrific.”
“I am very impressed with how much information was shared by such kind and enthusiastic speakers.”
“I learned so much about living my life as well as volunteering.”
“I think everyone should take this training somewhere in their lifetime. Info beyond valuable!”
Patient and Family Support Volunteers
Most hospice volunteer needs are for direct patient and family support. Volunteers travel to the patient’s home – whether it be a private home, a nursing home, or a long-term care facility to spend time with the patient and/or family. Volunteers do not provide any medical or hands-on care. They simply spend time with the patient, talking with them and keeping them company. Some of the other things patient care volunteers do include:
- Caregiver respite
- Helping with simple chores around the house
- Grocery shopping
- Preparing light meals for patients
- Providing comfort and support
- Helping the patient’s caregiver with their errands and other daily tasks
- Informing hospice staff of the patients’ needs
Patient support volunteers provide a vital service for the hospice patients. They give patients someone who will listen to their stories, talk with them, play games or just offer presence. This type of volunteering is perfect for compassionate, empathetic people who want to help patients during a time of transition.
Program Support Volunteers
Program support volunteers have just as important a role in a hospice organization as volunteers who work directly with patients. Program support volunteers do several different tasks in the hospice organizations office. These tasks may include:
- Preparing mailings and leaflets
- Stocking supplies
- Helping in thrift stores
- Answering or making phone calls
- Assisting with fundraising campaigns
- Participating in community outreach events
- Helping with data entry and other clerical duties
If you have previously worked in an office, administrative volunteering would be a good choice for you. If you have not done any administrative work before, don’t worry—your hospice organization will happily provide you with training before you begin. The most important thing is to be enthusiastic and excited about helping the hospice organization with their community outreach and administrative tasks.
Volunteers gain tremendous satisfaction from making a difference in the lives of others and continually report individual growth and increased self-knowledge from their experience in hospice.